Frequently Asked Questions
 

Q: How do I order an item?
A: Call (850) 492-3678 Monday-Friday 9am to 4pm CST or email shabby@shabbybutchicchenille.com


Q: What are the Shipping and Handling Charges?
A: Orders ranging from

$25.00 to $75.00 = $8.00 to ship
$76.00 to $125.00 = $10.00 to ship
$126.00 to $200.00 = $12.00 to ship
$201.00 and up $14.00 to ship

Q: Is there sales tax?
A: Yes, Florida residents should expect to pay 7.5% sales tax.


Q: How can I pay?
A: We gladly accept check, Money Order, Visa, Master Card and American Express

       


Q: How long will it take to recieve my order?
A: Items in stock are shipped within 5 business days, all others will be shipped in 4 to 6 weeks.


Q: What is the Return Policy?
A: We adhere to a non-return policy. However exchanges can be made within 14 days of ship date. please contact our office for details.


 






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